Benefits Coordinator, Administration/Human Resources, Hughes Main Library

Required: 

• Two years of college-level work (preferably in HR or Business Administration) from an accredited college/ university or current HR Certification through SHRM. 
• Two years of experience coordinating insurance benefits, working in other areas of HR, entering/running payroll, or performing work in administrative support roles which required strong organization skills and great attention to detail. 
• Recent experience at the intermediate level with Microsoft Word and Excel, and experience using various Internet browsers and email. 
• Other combinations of experience, education, and training that meet the minimum requirements may be considered. 

Preferred:

• Bachelor’s degree in HR or Business Administration.
• Experience working in state or local government.

Must have the ability to:

• concentrate for long periods of time
• utilize a standard telephone system
• speak distinctly when communicating with others on the telephone and in person
• see and interpret all job-related materials
• operate library equipment as assigned
• occasionally lift, carry and/or move up to 25 pounds
• sit for long periods of time
• stand for brief periods of time
• walk, bend, and stoop
• reach, grasp, and use hands to touch, handle, or feel
• type on an ongoing basis for long periods of time, using both hands
• tolerate low levels of dust and mold associated with working around paper files, books, and other library materials

• Use of personal vehicle with mileage reimbursement.
• Must possess and maintain a valid S.C. driver’s license and keep automobile insurance on personal vehicle current. 

These tasks are illustrative only; to carry out the day-to-day functions of the job, other duties may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or a logical assignment to the position. Essential job functions designated with (E).

• Provides assistance to employees regarding benefits including, but not limited to: health, dental, vision, life, and long-term disability insurance, flexible spending accounts, retirement (SC PEBA), deferred compensation (401k & 457 optional retirement plans), workers’ compensation, educational assistance programs, and leaves of absence. (E)
• Conducts benefits orientation with new full-time employees. (E) 
• Coordinates annual Open Enrollment for insurance. (E)
• Assists employees with insurance enrollment and life events, and verifies dependent documentation. (E)
• Forwards payroll deduction and leave of absence information to the Payroll Administrator. (E)
• Ensures up-to-date benefits information is posted on StaffWeb and changes and updates are shared with employees, covered retirees, and COBRA participants in a timely manner. (E)
• Researches and resolves insurance problems. (E)
• Maintains monthly insurance spreadsheets, reconciles coverages, and prepares billing invoices for Finance. (E)
• Coordinates and conducts various information sessions related to benefits. (E) 
• Responds to employee and supervisor questions/requests regarding leaves of absence, coordinates and ensures completion of required FMLA documentation, and maintains FMLA tracking system.
• Maintains confidential documents and information in a secured office environment. (E)
• Manages the Library System’s Educational Reimbursement program and budget. (E)
• Assist staff with Library Services and Technology Act (LSTA) tuition assistance grant applications when available through the SC State Library. (E)
• Coordinates the annual Greenville Library Staff Education Fund scholarship application process for the Library System. (E)
• Administers separation procedures related to insurance and retirement. (E)
• Assists employees with the retirement application process through SC Public Employee Benefit Authority (SC PEBA). (E)
• Visits branch locations according to a predetermined schedule. (E)
• Develops and maintains effective working relationships with the County’s Benefits Coordinator and insurance carrier representatives. (E)
• Creates and maintains various reports and databases. (E) 
• Types, collates, copies, and distributes letters and various correspondences. (E) 
• Performs general filing duties. Sorts and files materials alphabetically, numerically, and by other predetermined categories. (E)
• Keeps files accurate and up-to-date and maintains a clean, safe, and orderly office. (E)
• Assists with various projects related to HR requested by supervisor. (E)
• Attends meetings, training programs, workshops, and conferences as requested by supervisor. (E)
• Ensures safe work methods are followed to prevent injury. (E)
• Works a schedule that meets the needs of the unit. (E)
• Maintains regular and reliable attendance and remains compliant with the Library System’s Attendance Guidelines. (E)
• Performs related duties and responsibilities as assigned.

(Testing of computer skills may be part of the interview process for this position.)

Knowledge:

• Some knowledge of HR practices and principles, and of Federal and State laws pertaining to employment and benefits. 

Abilities/Skills:

• Ability to learn, enforce, and interpret Human Resources policies and procedures and Federal and State laws pertaining to employment and benefits, to staff, including the Consolidated Omnibus Budget Reconciliation Act (COBRA), Health Portability & Accountability Act (HIPAA), and Family & Medical Leave Act (FMLA.
• Ability to learn and coordinate County insurance plan benefits for Library System staff.
• Ability to learn and assist Library System staff with State retirement plans through SC Deferred Compensation (SCDC) and SC Public Employee Benefit Authority (SC PEBA).
• Intermediate user of word processing, spreadsheet programs, and various Internet browsers and email.
• Ability to develop and maintain positive working relationships at all levels inside and outside the Library System.
• Ability to follow established policies, procedures, and instructions received from supervisor. 
• Ability to communicate concepts, general information, and task-oriented information in oral, written, and electronic forms. 
• Ability to provide interpretation to employees regarding benefits and insurance plans.
• Ability to maintain workflow of multiple tasks simultaneously and to meet required deadlines.
• Ability to maintain a high degree of confidentiality and to use good judgment and discretion in carrying out duties and responsibilities. 
• Ability to maintain a high degree of accuracy in computations, records maintenance, and communications.
• Ability to resolve conflict, solve difficult problems, and act with tact and diplomacy. 
• Ability to coordinate and conduct effective information sessions for employees. 
• Ability to learn moderately complex computer software programs. 

Characteristics:

• Exhibits self-motivation and exceptional time management capabilities.
• Remains calm under pressure and is responsive, not reactive.
• Excellent communicator who is also a good listener.
• Ethical, approachable, trustworthy, and apolitical.
• Values technology as a tool, staying on top of technology trends.
• Receptive to feedback, willing to learn, and embraces continuous improvement.
• Arrives on time, works hours as scheduled and maintains a good attendance record.