InterLibrary Loan

Can’t find the materials you are looking for? Our InterLibrary Loan (ILL) service provides access to materials not available in our collection. We can search other library systems outside Greenville County for the materials you need, and have them sent to the Library System location of your choice for pick up. First-time users will need to create an account in our online ILL system.

  • For: Adult or unrestricted Juvenile library card holders. This service is not available to Temporary or reciprocal county library card holders.
  • Items you may request: Any item that was published prior to the current calendar year and isn’t in our collection including:
    • Books (eBooks are not available through ILL)
    • Audiovisual materials (DVDs, audiobooks on CD, music CDs, and more)
    • Microfilm and microfiche
    • Musical scores
    • Theses
    • Articles from periodicals and newspapers, and book chapters.
  • Fines & Fees: An overdue fine of $1 per day is charged for ILL items returned more than one (1) day after the due date, up to a maximum of $10 per item. Some libraries charge a fee to lend materials or provide copies through ILL. If you are not willing to pay any lending fees, leave the "Lending Library Fee" box empty on the ILL Loan Request Form, and the ILL department will exclude libraries that charge lending fees when processing your request. In the event of a lost ILL item, the replacement cost will be determined by the lending library.
  • Checkout & request limit: You may have five combined ILL requests and checkouts at a time.
  • Wait time: ILL requests may take approximately 2 weeks to arrive although time may vary. Due to restrictions and availability issues, some ILL requests will not be able to be filled. If your request cannot be fulfilled, it will be cancelled and you will be notified with the reason for the cancellation.
  • Loan period: Determined by the lending library and may vary from one to eight weeks.
  • Pick-up location: Items requested through ILL may be picked up at the Library System location of your choice.
  • Renewals: Only one renewal is allowed per ILL item; however, some lending libraries do not permit renewals. If that is the case, the ILL department will contact you and the item must be returned to the Library as soon as possible.
  • Returns: Interlibrary Loan items can be returned to the book drop or circulation desk at any Library System location. ILL Items cannot be returned via the automated outdoor book return at the Five Forks branch. All ILL items at this location must be returned to the circulation desk or drive-up service window during regular operating hours.
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