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How do I check my account?

Click on My Account where you'll be prompted to enter either your 13-digit library card number or your alternate ID, and then enter your PIN.

Your library card number is the 13-digit number located beneath the barcode on the back of your card.

Your PIN is usually the last 4 digits of your phone number. If you're unsure, feel free to contact your local library with your library card number and we can reset it for you.

You can give yourself an alternate ID that's easier to remember after logging into your account with your library card number and PIN. Select "Modify Personal Info" and enter the name you want to use.

How do I get a library card?

If you're 18 or older, simply come to one of our locations with a picture ID and proof of residence. If your SC driver's license or state ID card is up-to-date and the street address is correct, that's all you need! Otherwise, you'll need to bring one document from each of the next two sections below:

Acceptable ID

  • Current Driver's License
  • State ID Card
  • School ID Card
  • Passport
  • Company ID Badge

Acceptable proof of residence

  • Lease agreement papers or mortgage documents
  • Report card with current street address
  • School ID Card
  • Utility bill (no older than 30 days)
  • Checkbook with current street address
  • Mail to your street address (no PO boxes) postmarked within the last 30 days.

For minors (ages 5-17) a parent or legal guardian must complete and sign this form as well as providing the above information. Aquí está la versión en español de la biblioteca de aplicaciones de forma tarjeta.

How much does it cost?

If you're a Greenville County resident, it's free!

If you're a resident of Anderson, Laurens, Pickens, or Spartanburg County, it's free although some restrictions apply.

For all other non-residents it costs $30.

Please see our User Registration Policy for more details!

How do I renew material I've already checked out?

You can renew most items twice, as long as there's not a waiting list. Renewals can be done in person or over the phone at your local branch, or you can do it yourself online.

You can renew online by logging into your account and viewing your list of current checkouts. Select the items you want to renew, click "Renew Marked," then click "Yes" to confirm.

How do I use the library's computers?

All you need is your library card and PIN. If you're a visitor and don't have a card, you can purchase a guest pass for $3.00. Both cardholders and guests can use the computers for up to three hours per day. Cardholders who have been billed for lost items must either return or pay for them before using the public computers. We also provide unlimited free Wi-Fi for anyone who brings their own device into one of our locations.

How do I place an Interlibrary Loan request?

Copyright Restrictions

The copyright law of the United States (Title 17, United States Code) governs the making of photocopies or other reproductions of copyrighted material.

Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be "used for any purpose other than private study, scholarship, or research." If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of "fair use," that user may be liable for copyright infringement.

This institution reserves the right to refuse to accept a copying order if, in its judgment, fulfillment of the order would involve violation of copyright law.

How many requests can I make?

You may make 10 requests at a time.

How much will it cost?

The Greenville County Library System charges $1.00 postage for each item obtained from another library. This charge is added to your borrowing record when the item is received from the lending library. Postage and lending fees must be paid before any Interlibrary Loan materials can be checked out of the library. There is no charge if we are unable to obtain your request through Interlibrary Loan.

Some libraries charge for lending their materials on Interlibrary Loan, generally $5-$20 per item. Your request may be filled more rapidly if you are willing to pay for the service, since more libraries may be willing to lend the title. Sometimes the only available lender charges for this service. Please indicate the maximum you are willing to pay in the "Lending Library Fee" section of the request form. Charges made by the lending library are added to your Library card at the time the item is received. Leave Lending Library Fee box blank if not willing to pay anything.

Interlibrary Loan borrower's responsibilities

You are responsible for

  • Reimbursing the Library for all Interlibrary Loan fees
  • Cost of replacing items lost or damaged while in your possession
  • Returning items on time

Fines for overdue Interlibrary Loan materials are $1.00 per day, up to a maximum cost of $10.00 per item. There is no "grace period" for overdue Interlibrary Loan materials.

Notification when materials arrive

Patrons are notified by phone or e-mail when the requested materials have arrived at the Greenville County Library.

Photocopies obtained through Interlibrary Loan

Photocopied materials are mailed to the patron's address. If there is a photocopy fee, it is added to your record when the item is mailed.

Pickup location

Within your Personal Interlibrary Loan Account, indicate the library branch where you wish to pick up your materials. Interlibrary loan materials may be returned to the Circulation Desk at any branch location.

Placing a request

Check our Online Catalog to make sure we do not already own a copy of the material that you want. If you already have an Interlibrary Loan account, logon to request materials. If you do not have an Interlibrary Loan account, create your account.

Renewal requests

Renewals of Interlibrary Loan items cannot be guaranteed. Interlibrary Loan materials can be renewed from within your Personal Interlibrary Loan Account or by phone.

Overdue Interlibrary Loan materials are NOT renewable.

To speak with staff concerning requests

Call the Reference Department 864-527-9258.

What can be requested?

  • Books
  • Audiobooks
  • Videos
  • Sound recordings
  • Dissertations
  • Microfilms
  • Articles from periodicals and newspapers

Items published in the current year cannot be requested on Interlibrary Loan.