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FAQs Print


Who can have a Library Card?
What can I do with my Library Card?
How can I get a Library Card?
Does my Library card expire?
How long may I keep materials?
Where can I return materials?
How can I renew materials?
How do I know when an item I've requested is available?
What should I do if I lose my card?
Can I lose my borrowing privileges?
What are the fines for overdue materials?
What other fees are charged?


Who can have a Library Card?

Available at no charge to:

  • Greenville County residents
  • Residents of any county that extends free public library borrowing privileges to Greenville County residents
  • Anyone who attends school in Greenville County
  • Greenville County property tax payers
  • Applicant must be five years old to apply for a library card

All others may obtain a card for $23.00 per year.


What can I do with my Library Card?

  • Borrow materials from all Greenville County Library System facilities, including the bookmobile
  • Have your name added to the Request List for a popular title, or a title on order
  • Obtain an Interlibrary Loan from a library outside Greenville County
  • Use the library's Internet computers
  • Obtain access to research databases through the library's website
  • Reserve and use meeting rooms
  • Access and manage your personal account through the library website, www.greenvillelibrary.org, including placing requests and renewing items

How can I get a Library Card?

Youth 5-17 must have their library card application signed by a parent or guardian.

Provide proof of identification and address at any Greenville County Library System location.

Acceptable forms of identification (Photo & Name):

  • Current Drivers License
  • State ID Card
  • School ID Card
  • Passport
  • Company ID Badge

Acceptable proofs of residence:

  • Lease agreement papers or mortgage documents
  • Report card from school with current physical address
  • Drivers License or State ID Card showing correct address
  • Utility bill (water, gas, etc.) issued within the last 30 days
  • Checkbook with current permanent address
  • Mail in your name postmarked within the last 30 days

If you have a post office box, you must also show a street address


Does my Library card expire?

Library cards do not expire, but verification of registration information, i.e. proof of identification and current address, is required every two years. To update your account, you must present your card and pay any outstanding fines and fees. If you do not meet the eligibility requirements for a free card, a new annual fee must be paid.


How long may I keep materials?

Loan periods vary according to the type of material borrowed. The receipt that you receive at "check out" will list all the items loaned to you and the dates the items are due.


Where can I return materials?

Materials may be returned to any Greenville County Library System location, not just to the branch where you borrowed them.


How can I renew materials?

Unless items have an outstanding request, most may be renewed twice.


How do I know when an item I've requested is available?

When material is available for pick-up, you will receive notification by mail or through your personal email account.


What should I do if I lose my card?

Report a lost or stolen card to any library branch immediately so an unauthorized user cannot borrow materials on your card. You are responsible for any materials checked out on your card. Avoid unwanted fines and fees by protecting its use.


Can I lose my borrowing privileges?

Borrowing privileges are suspended if fines and fees exceed $10.00 or if the number of overdue items exceeds limits.


What are the fines for overdue materials?

Print and Audiovisual materials
$.10 per day
Quik-Kits
$1.00 per day
Per item limit
Except for the following:
$5.00 Maximum
Adult magazines
$4.00 Maximum
Juvenile magazines
$3.00 Maximum
Paperbacks
$2.00 Maximum
Interlibrary Loans
$1.00 per day
Per ILL item limit
$10.00 Maximum

Materials overdue 30 days or longer create fines equal to the full replacement cost of the items.


What other fees are charged?

Lost library card or replacement of key chain card $1.00
Lost or damaged audio tape or disc from multi unit set $8.00
Lost or damaged video case $1.00
Lost or damaged audiobook case $2.00
Lost or damaged barcode $1.00
Interlibrary Loan postage fee, per item $1.00
Lost hang-up bag $1.00
Inserts for audiovisuals (covers, booklets, etc.), per item $3.00
Playaway battery cover $1.00 per cover
Playaway case $2.50 per case
Playaway foam insert $3.50 per insert
Playaway lanyard $1.00 per lanyard
Quik-Kit container $2.00 per kit
Returned check charge $30.00
Material recovery service fee
(accounts with fines/fees $25.00 and over referred for collection)
$10.00
Genealogical record search $15.00
Obituary/Death/Marriage records search $5.00
 
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